Privacy Policy

EFFECTIVE REVISION DATE: 2022.09.30

1. OUR COMMITMENT

The Centre for Social Innovation (“we”, “our”, “us”) is providing the Impact Dashboard impact measurement and report generation system at impactdashboard.org (such system, website and associated services are collectively, the “Website”) to specific individuals and organizations to work together to boost social innovation initiatives, capacity and impact focused on people and planet first outcomes.

In this privacy policy (this “Privacy Policy”), “Personal Information” means information about an individual.  Personal Information does not include information that cannot be attributed to an individual.  For example, information of an aggregate or anonymous nature.

The privacy of the Personal Information of individuals (“you”, “your”) is a priority for us.  We take the privacy of your Personal Information very seriously.  In developing this Privacy Policy, we want to assure you that we have taken into account your privacy and concerns about your Personal Information and those of others.  We encourage you to review this Privacy Policy.  We have created and implemented this Privacy Policy so that you understand how your Personal Information may be utilized and disclosed and how it is protected.  

We are subject to the Personal Information Protection and Electronic Documents Act (Canada) and our privacy practices and this Privacy Policy reflect that.

If you have questions regarding this Privacy Policy or our privacy practices, then please contact our Privacy Officer.  Their contact information is set out at the bottom of this Privacy Policy.

2. DEALING WITH US

By providing Personal Information in your dealings with us and using the Website with knowledge of this Privacy Policy, we will assume that you have consented to the collection, use and disclosure of Personal Information in accordance with the terms set out in this Privacy Policy.  

In using the Website and in dealing with us you will have the ability to control the amount of Personal Information you are providing and therefore you may restrict the disclosure of Personal Information by not providing Personal Information to the Website or us in the first place.  If you choose to limit the Personal Information you provide, it may limit the manner in which you can make use of the Website or otherwise interact with us.

3. COLLECTION

Generally, we will collect Personal Information directly from you.  At the time of collection, the purpose of collection should be apparent or otherwise described in this Privacy Policy.  

In particular, we will collect any online contributions that you submit as well as information required for you to sign-up as a user of the Impact Dashboard

In some instances, we may collect your Personal Information directly from a third party.  In that case, we will generally either obtain your consent to do so or we will require that the third party confirm to us that they are entitled to disclose your Personal Information to us.  

4. USE

Except as otherwise provided in this Privacy Policy, when we use your Personal Information we will ensure that you previously provided your consent to that use or if you had not previously provided that consent, we will then obtain your consent if that use is not set out in this Privacy Policy or if that use was not readily apparent at the time we collected your  Personal Information.  

Set out below are certain circumstances where we may use your Personal Information without obtaining any further consent.  By providing Personal Information to us, we are assuming that you are consenting to these uses unless you inform us otherwise. These are:

  • in connection with your use of the Website; 

  • in connection with you being a CSI Space Member; 

  • in connection with you being an Online Community Member;

  • in connection with our marketing, operational and support services including email marketing campaigns;

  • using identification information and contact information, such as your name and e-mail address to provide information about us and the Website when you request that information;

  • using identification information and contact information, such as your name and e-mail address so that we can identify you and deliver services, including in connection with the Website, that you request and to communicate with you regarding those services;

  • using payment method preferences and related financial information that you provide to us so that we can obtain payment for the services that you request; 

  • using information relating to your preferences so that we are able to deliver our services, including in connection with the Website, to you in accordance with those preferences;

  • using relationship information such as your service requests, instructions, comments and feed back to assist us in delivering services, including in connection with the Website, in accordance with your wishes;

  • using Personal Information for the purpose for which it was provided and certain other activities that are reasonably ancillary to that purpose.  For example, if you send us an e-mail with a question or comment, we will use your e-mail address to respond to you.  Further, we may store your e-mail and e-mail address and a copy of our response for future reference;

  • using your e-mail address to provide you with information about new features or enhancements to our services and the Website; 

  • analyzing how Personal Information is being used to assist us in developing and enhancing our services and the Website; and

  • analyzing how Personal Information is being used to assist us in conducting market analysis and strategic planning.

Except as otherwise provided in this Privacy Policy, we will not use your Personal Information for any other purpose.

5. DISCLOSURE

Except as otherwise provided in this Privacy Policy, when we disclose your Personal Information we will ensure that you previously provided your consent to that disclosure or if you had not previously provided that consent, we will then obtain your consent if that disclosure is not set out in this Privacy Policy or if that disclosure was not readily apparent at the time we collected the Personal Information.  

Set out below are certain circumstances where we may disclose your Personal Information without obtaining any further consent.  By providing Personal Information to us, we are assuming that you are consenting to these disclosures unless you inform us otherwise. These are:

  • as reasonably needed in connection with you being a CSI Space Member; 

  • as reasonably needed in connection with you being an Online Community Member, including disclosing your contributions to other Online Community Members;

  • Personal Information that is supplied to the Website will be disclosed in accordance with the description of disclosures as set out in the related documentation for the Website or as may be readily apparent through the general operation of the Website;

  • In the event we transfer or are considering transferring control of any or all of our operations or services to another organization, we reserve the right to transfer and disclose Personal Information to that organization.  However, we will require that the organization agree that it will be similarly bound by the provisions of this Privacy Policy and that it will only use and disclose Personal Information as we are similarly entitled under this Privacy Policy;

  • In the event we amalgamate with another organization, we reserve the right to permit that amalgamated organization to continue to use and disclose Personal Information.  However, we will require that the amalgamated organization agree that it will be similarly bound by the provisions of this Privacy Policy and that it will only use and disclose Personal Information as we are similarly entitled under this Privacy Policy;

  • We may engage certain service providers.  Those providers may provide services to us to assist us in our activities.  Other providers may provide services directly to you at our request.  As such, it may be necessary for us to disclose Personal Information to these providers.  However, we will take steps to ensure that these providers will only use and disclose Personal Information as necessary to provide the services and that they will adhere to the terms of this Privacy Policy or their own similar privacy policy; and

  • We may work with other organizations towards some common purpose consistent with our objectives.  In that case, it may be necessary for us to disclose your Personal Information to these organizations.  However, we will require that these organizations agree that they will only use and disclose your Personal Information as necessary for the common purpose and that they will adhere to the terms of this Privacy Policy.

6. REQUIREMENT TO HAVE AN ACCOUNT

In order to use certain parts of the Website you may need to provide certain Personal Information including name, current addresses, phone numbers and other contact information.  

We may issue to you a unique "user id" which you will be required to provide each time you use certain features and services.

If you have a user id, then we may collect information about your use of the features and services (whether or not you provide your user id each time) and we may associate this information with your other Personal Information.  

7. OTHER COLLECTION, USE AND DISCLOSURE

We may monitor your use of the Website to ensure the proper use and operation of the Website and your compliance with any terms of use related to the Website or other related agreements.

As well, the law permits or requires the collection, use and disclosure of Personal Information without the knowledge or consent of the individual in a number of circumstances.  We reserve the right to collect, use and disclose your Personal Information in these circumstances without your knowledge or consent as the law may permit or require.

8. WHEN YOU USE OUR SYSTEMS

To understand use and refine the usability of the Website we collect the following information from your device when you use them: browser type and version, operating system used, the previously visited web page, IP address, and time of the page view. We also collect and process this information in order to ensure the trouble-free operation of the Website and to detect, fend off and prosecute a misuse of our services.

We may also collect information which is not Personal Information such as aggregated Personal Information and other information submitted to us. Such information will not identify you personally – it is statistical data about our visitors and their use of our web-based systems. This statistical data does not identify any personal details whatsoever.

9. THIRD-PARTY SERVICE PROVIDERS

We engage a number of third-party service providers who assist us in our operations, including the following:

Google Apps for email and document creation and Google Analytics for Websites use:

Google LLC (hereafter “Google”)

1600 Amphitheater Parkway

Mountain View, CA

USA 94043

Mailchimp

The Rocket Science Group, LLC

675 Ponce de Leon Ave NE, Suite 5000

Atlanta, GA

USA 30308

Auth0

10800 NE 8th, St Suite 700

Bellevue, WA

USA 98004

okta

San Fransico (HQ North)

100 First Street, 6th Floor

San Jose, CA

USA 94105

10. CONTACTING US

If you send us a message via application or contact forms on the Website, we will process the Personal Information inputted in the form fields, in particular, your name, your email address and your message.  If you send us a message by email, we will save your message along with the sender details (your name, e-mail address, and any additional information added by your email program) in order to be able to answer it and also to respond to possible subsequent questions.  This data processing is based on our legitimate interest to answer your request and handle possible follow-up requests from you.

11. USE OF COOKIES, BEACONS AND SCRIPTS

When you visit the Website, we place a small “cookie” text file on your device and use log files, web beacons (also knowns as clear GIFs and pixel tags) and embedded scripts (programming code) that are designed to collect information about your interactions including the pages, links and information you access.  The “cookie” allows us to recognize your device when you return to the Website for a later visit.  With the help of the cookie we can also analyze certain website use behavior, for example, which parts of the Website you use, how long you stay on the Website and when and how often you return to the Website.  The cookie is deleted based on your browser settings or your manual cookie clearing.  This data processing is carried out on the basis of our legitimate interest to better tailor our online presence to our visitors’ interests and the technology used by them (device and browser types), to analyse and optimise the Website’s functions and the efficiency of advertising measures.  You can prevent the placing of cookies by going to the cookie settings of your Internet browser and switching off the use of cookies for the Website.  In your browser settings, you can also delete cookies already stored.

12. GOOGLE ANALYTICS

We gather information about your use of the Website so the Website can be improved.  We use Google Analytics, a web analytics service of Google.  Google places a cookie on your device.  With this cookie, Google can collect information about how you use the Website.  The information we collect in this manner may include details about the computer, mobile phone, or other device used to access the Website and include other items such as your browser type, operating system, IP address, referring URLs/system and information on actions taken or interaction with the Website.  This information is transmitted to a server in the US, where it is evaluated by Google and made available to us for our legitimate interest in the evaluation and optimization of the Website.  We use Google Analytics with activated IP anonymization.  This means that your IP address will usually be shortened so that the IP can no longer be traced back to you.  Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.  The IP address provided by your browser will not be merged with other data provided by Google.  You may prevent the use of cookies by selecting the appropriate settings on your browser.  

Google Analytics collects information on your activities on our Website and may associate it with other information that they may have collected about you and they may use all of this information for their own business purposes.  See https://policies.google.com/technologies/partner-sites for more information on Google’s privacy practices with respect to websites that use Google services.

13. SECURITY OF PERSONAL INFORMATION

We recognize our obligation to protect Personal Information in its possession and will make reasonable arrangements to secure that Personal Information against unauthorized access.  These measures will be reasonable in the circumstance and may include providing access to only those individuals with a need to know the information, locked doors and/or filing cabinets and other physical and electronic security measures as well as contractual measures, such as non-disclosure or confidentiality agreements.  

14. STORAGE AND PROCESSING INFORMATION OUTSIDE CANADA

Certain of our service providers may be located outside of Canada.  As such, we may transmit your personal information to third parties who are located outside Canada to assist us in the operation of our business.  By providing personal information to us, you are consenting to the delivery and the storage, processing and handling of your personal information outside of Canada.  Please note that many governments around the world can require that organizations under their jurisdiction deliver information, including personal information, that is in the control of that organization to the government.  This is often done without notice to or the consent of the affected individual.

15. CHANGES TO THIS AGREEMENT

We may amend this Privacy Policy at any time by posting a new privacy policy in place of this one.  These amendments may include, without limitation, adding to, deleting from or modifying any of the provisions in this Privacy Policy.  We will post notice that the Privacy Policy has been amended on the fronting webpage of our main website at www.impactdashboard.org for a period of 30 days.  The amended privacy policy shall automatically be effective when posted.  Your continued dealings with us or use of any of the Website following the posting of the amended privacy policy and the posting of such notice shall mean that you accept the terms of this Privacy Policy as amended.  If you do not agree with any of the terms or conditions in the amended Privacy Policy then you agree to immediately cease all use of the Website and delete your accounts and cease in your dealings with us, which shall be your sole recourse and remedy in the event you are dissatisfied with the amended Privacy Policy.  This Privacy Policy may not otherwise be amended. 

16. LIMITED NATURE OF THIS PRIVACY POLICY

Nothing contained in this Privacy Policy is intended to create a contract or agreement between us and you and you may not rely on it as such.

17. CONTACTING OR COMMUNICATING WITH US

If you:

  • have any questions with respect to our privacy policies or practises;

  • have any questions with respect to our handling of your Personal Information;

  • if you wish to request access to or correction of your Personal Information under our care or control; or

  • if you are dissatisfied with our handling of your Personal Information,

please contact our Privacy Officer at:

address: Centre for Social Innovation, 192 Spadina Avenue, Suite 201, Toronto, Ontario, Canada M5T 2C2

phone: +1.416.979.3939 ext. 1

email: privacy@thecommonplatform.org

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